Privacy Policy

Last update: 03/06/2025

Pursuant to Article 13 of EU regulation 2016/679 (GDPR), we inform you that your personal data will be processed in compliance with current legislation and in a accordance with the principles of lawfulness, fairness and transarency.

  1. Data controller

The data controller is:
Naturapluma SL
Registered office: Carretera Majanicho, 100 – Lajares – Las Palmas
Contact e-mail: info@naturapluma.com

  1. Type of data processed

The data collected through the website includes:

  • Identifcation data (name, email, language)
  • Billing data, in case of purchase (e.g. name, address, country)
  • Technical data (IP address, browsing data through anonymised technical and analytical cookies)
  1. Purpose of processing

The data is processed for:

  • Managing orders and delivering purchased products (e-books)
  • Sending communications related to the service
  • Fulfilling tax and accounting obligations
  • Managing newsletter subscriptions (with prior consent)
  • Improving the user experience of the website
  1. Legal basis for processing
  • Contract: to purchase and receive digital prodcucts
  • Legal obligation: to comply with tax obligations
  • Consent: to send newsletters
  • Legitimate interest: for website security and anonymous traffic analysis
  1. Data retention

The data is retained:

  • For legal obligations: up to 10 years (e.g. invoicing)
  • For marketing purposes: until consent is withdrawn
  • For technical data: according to the terms specified in the Cookie Policy
  1. Methods of processing

Processing is carried out electronically and automatically, in accordance with appropiate security measures to protect the data.

  1. Communication and transfer of data

The data may be processed by external service providers (e.g. email platforms , analysis tools) duly appointed as data processors.

The data will not be transfered outside the EU, unless the service used guarantees an adequate level of protection (e.g. EU standard contractual clauses).

  1. Links to external sites

The site may contain links to external platforms (e.g. Linkedin). The Data Controller is not responsible for the content or data processing carried out by these platforms.

We invite you to consult their privacy policy:
https://www.linkedin.com/legal/privacy-policy

  1. Right of the data subject

You have the right to:

  • Access your data
  • Request its correction or deletion
  • Withdraw your consent at any time
  • Obtain restriction or opposition to processing
  • Lodge a complaint with the Data Protection Authority

To exercise your rights, you can write to: info@naturapluma.com

  1. Changes to this policy

This policy may be updated at any time. Changes will be posted on this page with the date of the update.

Contact

For any information requests:
Email: info@naturapluma.com